Our Guarantee to you
We have a unique product and service, through our own monitoring centre that truly cares. Therefore, we are so confident about what we offer, we are happy to make these guarantees to you:
1. We will not be beaten on price for any like-for-like quotation. We are a national company, with a national presence and our business success is delivered by long-term relationships with our customers, not short-term financial gain. We guarantee that you will get a quality product at the best possible price.
2. We leave your property exactly as we find it. Our alarm systems are virtually wire-free, so you don’t need to worry about any impact on your home and its decoration. After fitting your system, our installation engineers will leave your property as we find it – clean and tidy.
3. We’ll always be available – all year round, all of the time. We provide a 24-hour, 365-day response to all activations – you don’t even need to be in so you don’t have to rely on your neighbours or the dog! We will always be here, and will do whatever is appropriate - if relevant we will contact the emergency services and we will handle the problem to your satisfaction.
4. We won’t tie you into any long-term contract for monitoring services. We know you’ll be impressed by what we do and you’ll want to stay with us.
5. We will fix or replace any parts, no questions asked. If you keep your system covered under a maintenance agreement with us, we will fix or replace any parts in the event of a problem, be that lightening strike, power surge, flood or any other eventuality.
We’re so confident in our products and service, that if we fail to deliver against any guarantee, we will give you one full year’s monitoring absolutely free. And we’ve never given away free monitoring which tells you these guarantees are of prime importance to us and we always deliver against them – you can be as confident in us as we are ourselves.
1. We will not be beaten on price for any like-for-like quotation. We are a national company, with a national presence and our business success is delivered by long-term relationships with our customers, not short-term financial gain. We guarantee that you will get a quality product at the best possible price.
2. We leave your property exactly as we find it. Our alarm systems are virtually wire-free, so you don’t need to worry about any impact on your home and its decoration. After fitting your system, our installation engineers will leave your property as we find it – clean and tidy.
3. We’ll always be available – all year round, all of the time. We provide a 24-hour, 365-day response to all activations – you don’t even need to be in so you don’t have to rely on your neighbours or the dog! We will always be here, and will do whatever is appropriate - if relevant we will contact the emergency services and we will handle the problem to your satisfaction.
4. We won’t tie you into any long-term contract for monitoring services. We know you’ll be impressed by what we do and you’ll want to stay with us.
5. We will fix or replace any parts, no questions asked. If you keep your system covered under a maintenance agreement with us, we will fix or replace any parts in the event of a problem, be that lightening strike, power surge, flood or any other eventuality.
We’re so confident in our products and service, that if we fail to deliver against any guarantee, we will give you one full year’s monitoring absolutely free. And we’ve never given away free monitoring which tells you these guarantees are of prime importance to us and we always deliver against them – you can be as confident in us as we are ourselves.
And you don't just take our word for the quality of our service, check us out...
Remember our Guarantee: we will not be beaten on any 'like for like' quotation!
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